Delivery

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you've chosen, and how quickly we can assemble and prepare your items for shipment. You can calculate delivery estimates by taking the processing time for your order and adding the delivery time based on the shipping method you've chosen.

For example, if you order a dress, it will take 4-7 business days of processing time and then 7-12 business days of shipping time if you select Postal Expedited. Therefore, you can expect to receive it in 11-19 business days. And you can expect to receive it in 8-14 business days if you select Express Shipping (4-7 business days), or 14-27 business days if you select Postal Service (10-20 business days).

Please use the chart below to help gauge how long it will take to receive your order.

(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)

Note for taxes:
For most of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.

We are excited to offer international shipping for most destinations of the world. The super savings option will take 10 to 20 business days. For faster delivery, we offer Express Shipping Service that can ship to most of the international location in 2 to 5 business days. If you have any further questions, please contact our customer services.

Note for Shipping:

Please notice: Shipping fees are calculated based on the package weight and the destination.

Important Notes
Total Delivery Time=Processing Time + Shipping Time

Processing Time
prepare items for shipment,3-5 business days normally

Shipping Time
transit of package,4-27 business days

We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.

Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.
In case of any question and unexpected delay you can always contact with our customer service.

If you don’t receive the parcel within this period, please contact us.

Sorry that we don’t provide phone at this time. If you run into any issues, feel free to drop us an email or chat with us online.

Need Help?

Live Chat 24/7 hours

Ticket Within 48 hours